Customer: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site subject to these terms and conditions.
Products and Services: the Château l’Éperon team provides Customers with:
Content: All the elements constituting the information present on the Site, in particular texts – images – videos.
Customer Information: Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by the Chateau l’Éperon team for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user connecting, using the above-mentioned site.
Personal information:“Information that allows, in any form whatsoever, directly or not, the identification of individuals to whom they apply” (Article 4 of Law No. 78-17 of January 6, 1978).
The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)
1. Presentation of the website.
Under Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, it is specified to users of the website the Chateau l’Éperon team the identity of the various stakeholders in its realization and monitoring:
Owner : SAS WLB Share capital of 5000€ VAT number: FR19901896076 – lieu-dit Eperon 33240 Verac
Publication manager : Olivier Bonnélye – firstname.lastname@example.org
The publication manager is a natural person or a legal entity.
Webmaster : Olivier Bonnélye – email@example.com
Host : ovh – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer : Olivier Bonnélye – firstname.lastname@example.org
2. General conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for its own account all or part of the elements or works of the Site.
The use of the Site is subject to the following conditions
The use of the site the Chateau l’Éperon team implies full and complete acceptance of the general conditions of use described below. These conditions of use are likely to be modified or completed at any time, users of the site l’équipe du Château l’Éperon are therefore invited to consult them regularly.
This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by the team of the Château l’Éperon, which will then endeavor to communicate beforehand to users the dates and times of the intervention. The Château l’Éperon website is regularly updated by the Château l’Éperon team. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to become aware of them.
3. Description of the services provided.
The website l’équipe du Château l’Éperon is intended to provide information about all of the company’s activities.l’équipe du Château l’Éperon strives to provide on the website l’équipe du Château l’Éperon information as accurate as possible. However, it can not be held responsible for omissions, inaccuracies and deficiencies in the update, whether due to its fault or the fault of third-party partners who provide this information.
All information indicated on the site l’équipe du Château l’Éperon is given as an indication, and is likely to evolve. In addition, the information on the site l’équipe du Château l’Éperon is not exhaustive. It is given subject to changes having been made since it was put online.
The information is provided for information purposes only.
4. Contractual limitations on technical data.
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 Hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for maintenance purposes, improvement of its infrastructure, failure of its infrastructure or if the Benefits and Services generate a traffic deemed abnormal.
The Château l’Éperon team and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
The Château l’Éperon team owns the intellectual property rights and holds the rights of use on all the elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written permission of: the team of Château l’Éperon.
Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of liability.
The Château l’Éperon team acts as the publisher of the site.The Château l’Éperon team is responsible for the quality and veracity of the Content it publishes.
the Château l’Éperon team cannot be held responsible for direct and indirect damage caused to the user’s equipment, when accessing the website the Château l’Éperon team, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
The Château l’Éperon team cannot also be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the Château l’Éperon team website. Interactive spaces (possibility of asking questions in the contact area) are available to users. The Château l’Éperon team reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, the team of Château l’Éperon also reserves the possibility of calling into question the civil and/or criminal liability of the user, particularly in the event of messages of a racist, insulting, defamatory, or pornographic nature, whatever the medium used (text, photography …).
7. Management of personal data.
The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: No. 2016-679).
7.1 Persons responsible for the collection of Personal Data
For the Personal Data collected in the context of the creation of the User’s personal account and his or her browsing on the Site, the person responsible for the processing of the Personal Data is: WLB. the Château l’Éperon team is represented by Olivier Bonnélye, its legal representative
As the person responsible for processing the data it collects, the Château l’Éperon team undertakes to comply with the framework of the legal provisions in force. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and clients, starting with the collection of their consents, with complete information on the processing of their personal data, and to maintain a register of the processing in accordance with reality. Whenever the Chateau l’Éperon team processes Personal Data, the Chateau l’Éperon team takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which the Chateau l’Éperon team processes it.
7.2 Purpose of the data collected
The Château l’Éperon team is likely to process all or part of the data:
- to enable browsing on the Site and the management and traceability of services ordered by the user: connection and usage data of the Site, billing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, password (hashed)
- to improve navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on the Chateau l’Éperon team: email address
- to conduct communication campaigns (sms, email): phone number, email address
The Chateau l’Éperon team does not market your personal data, which is therefore only used by necessity or for statistical and analytical purposes.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, Users of the Château l’Éperon team have the following rights:
- right of access (Article 15 RGPD) and rectification (Article 16 RGPD), update, completeness of Users’ data right of blocking or erasure of Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
- right to withdraw consent at any time (Article 13-2c RGPD)
- right to object to the processing of Users’ data (Article 21 RGPD)
- right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
- right to define the fate of Users’ data after their death and to choose to whom the Chateau l’Éperon team should communicate (or not) their data to a third party that they have previously designated
As soon as the Château l’Éperon team becomes aware of the death of a User and in the absence of instructions from the User, the Château l’Éperon team undertakes to destroy his or her data, unless its retention proves necessary for evidentiary purposes or to meet a legal obligation.
If the User wishes to know how the Château l’Éperon team uses his or her Personal Data, ask to rectify them or object to their processing, the User may contact the Château l’Éperon team in writing at the following address:
WLB – DPO, Olivier Bonnélye
lieu-dit Eperon 33240 Verac.
In this case, the User must indicate the Personal Data that he or she would like the Château l’Éperon team to correct, update or delete, identifying himself or herself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations that are imposed on the Chateau l’Éperon team by law, particularly with respect to the retention or archiving of documents. Finally, Users of the Château l’Éperon team may file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
The Château l’Éperon team refrains from processing, hosting or transferring Information collected on its Customers to a country outside the European Union or recognized as “non-adequate” by the European Commission without prior notification to the Customer. For all that, the Château l’Éperon team remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).
The Château l’Éperon team undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of the Château l’Éperon team, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. In addition the Chateau l’Éperon team does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of the Château l’Éperon team and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes recalled above, the main persons likely to have access to the data of the Users of the Château l’Éperon team are mainly the agents of our customer service.
7.5 Types of data collected
Concerning the users of a Site the Chateau l’Éperon team, we collect the following data which are essential to the functioning of the service , and which will be kept for a maximum period of 12months after the end of the contractual relationship:
Last name, First name, Email, Postal Address, Age.
The Chateau l’Éperon team also collects information that allows us to improve the user experience and offer contextualized advice:
Ces données sont conservées pour une période maximale de 12mois mois après la fin de la relation contractuelle
8. Incident Notification
No matter how hard we try, no method of transmission over the Internet and no method of electronic storage is completely secure. As a result, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.
We are committed to providing our customers with all the information necessary to help them meet their own regulatory reporting obligations.
We are committed to providing our customers with all the information necessary to help them meet their own regulatory reporting obligations.
No personal information of the user of the website l’Équipe du Château l’Éperon is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium to third parties. Only the assumption of the repurchase of the Château l’Éperon team and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be held to the same obligation of conservation and modification of the data with respect to the user of the Château l’Éperon team website.
To ensure the security and confidentiality of Personal Data and Personal Health Data, the Chateau l’Éperon team uses networks protected by standard devices such as by firewall, pseudonymization, encryption and password.
When processing Personal Data, the Chateau l’Éperon team takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links “cookies” and internet tags (“tags”)
The Château l’Éperon team website contains a number of hyperlinks to other sites, set up with the authorization of the Château l’Éperon team. However, the Château l’Éperon team does not have the possibility to check the content of the sites thus visited, and will consequently not assume any responsibility for this fact.
Unless you decide to disable cookies, you agree that the site may use them. You can deactivate these cookies at any time and free of charge from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal.
The Château l’Éperon team is likely to process the User’s information concerning his or her visit to the Site, such as the pages consulted, the searches performed. This information allows the Château l’Éperon team to improve the content of the Site, the User’s navigation.
Cookies facilitate navigation and/or the provision of services offered by the Site, the User may configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his or her browsing software so that acceptance or rejection of Cookies is offered to him or her on an ad hoc basis, before a Cookie is likely to be recorded in his or her terminal.The Château l’Éperon team informs the User that, in this case, it is possible that not all of the functionalities of his or her browsing software may be available.
If the User refuses the recording of Cookies in his terminal or browser, or if the User deletes those recorded there, the User is informed that his navigation and experience on the Site may be limited. This could also be the case when the Château l’Éperon team or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, the Château l’Éperon team declines all responsibility for the consequences related to the degraded functioning of the Site and any services offered by the Château l’Éperon team, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for the Château l’Éperon team to record or consult the Cookies necessary for their functioning due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will show how the User can change his or her wishes regarding Cookies.
At any time, the User can make the choice to express and modify his or her wishes regarding Cookies.In addition, the Chateau l’Éperon team may use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Château l’Éperon team’s Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the Château l’Éperon team’s Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them, by continuing your browsing on the Website or the mobile application of the Château l’Éperon team. At any time, the User may nevertheless revoke his or her consent to the Château l’Éperon team depositing this type of cookie.
Article 9.2. INTERNET TAGS
The Chateau l’Éperon team may occasionally employ Internet tags (also known as “tags,” or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store related information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements that allow users to access the Site, and on individual pages of the Site.
This technology allows the Chateau l’Éperon team to evaluate visitors’ responses to the Site and the effectiveness of its actions (e.g., the number of times a page is opened and the information viewed), as well as the User’s use of this Site.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for the Chateau l’Éperon team, and provide other services related to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute in connection with the use of the site the Château l’Éperon team is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Bordeaux.